Our Story
A husband-and-wife team dedicated to helping local businesses grow with professional, custom websites.
We are J Eleven Media, a husband-and-wife team based in East Tennessee. We started this business with a goal to help local small businesses thrive with beautiful websites.
We treat every client like family and your vision becomes our own. Together, we’ll create a professional website that truly reflects your brand so you have something to be proud to share with the world.
We’ve always been passionate about helping others, and we saw a need for affordable, high-quality web design services in our community. We created J Eleven Media to fill that gap.
How we work
All of our work is built on trust, clear communication and thoughtfulness. Because every business deserves something that feels personal.
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1
Let’s talk
We start with a phone call or an in-person meeting to get to know you and your business. We’ll talk through your branding, your goals, and everything you need your website to do.
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2
Design
We plan your site page by page, sketching out layouts before anything is built. Once the design feels right, we share the mockup with you for approval.
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3
Build
We build your site page by page and keep you updated along the way. Ask for as many changes as you need during the build, and we’ll take care of them.
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4
Launch & care
When everything is ready, we connect your domain and launch. Choose a Care plan and we’ll host your site and check its setup and performance every month, or we’ll hand over all of your site’s files to host wherever you like.
Our values
As a family-owned business, we believe relationships matter more than transactions. We operate with integrity, striving to be transparent, honest and communicative in everything we do.
Our promise
We promise to be a dedicated partner in your success, providing you with a high-quality website in a timely manner, and to treat your business goals like they are our own.